Impressario Casino Privacy Policy

At Impressario, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access and use our services at Impressario Casino.com. By registering an account or using our platform, you acknowledge that you have read and understood this policy. We are operated by STARSCREAM LTD, incorporated in Saint Lucia under registration number 2023-00007, and we are licensed by the Kahnawake Gaming Commission under Client Provider Authorization No. 00952. We encourage you to review this document carefully before using the Impressario casino login or any of our services.

1. Information We Collect

When you create an account or interact with our Impressario platform, we collect various types of personal data to provide you with a safe, legal, and enjoyable gaming experience. At Impressario Casino, we gather this information through your direct submissions, automated technologies, and third-party sources.

Personal Identification Data

• Full name, date of birth, and nationality
• Email address, phone number, and residential address
• Government-issued identification documents (for KYC verification)
• Proof of source of funds (SOF) when cumulative deposits exceed 2,000 EUR

Financial and Transactional Data

• Payment method details (Visa, Mastercard, Neteller, Skrill, crypto wallets, etc.)
• Deposit and withdrawal history
• Bonus usage, including Impressario bonus claims and free spins activity
• Transaction amounts and currency preferences

Technical and Behavioural Data

• IP address, browser type, and device information
• Session data, login timestamps, and gameplay activity
• Cookies and similar tracking technologies (see our Cookie section below)
• Mobile access data when using our responsive web platform

2. How We Use Your Information

We at Impressario use the data we collect for a range of essential operational and legal purposes. Our commitment is to process your personal information lawfully, fairly, and transparently.

• To verify your identity and comply with KYC/AML regulatory obligations under our Kahnawake Gaming Commission licence
• To process deposits and withdrawals across all supported payment methods, including crypto and e-wallets
• To administer your VIPressario loyalty programme status and associated rewards
• To deliver promotions such as the welcome bonus, Impressario no deposit bonus offers, and recurring free spin campaigns
• To respond to your queries submitted via live chat or email at support@Impressario Casino.com
• To detect and prevent fraud, money laundering, and other prohibited activities
• To enforce our responsible gambling tools, including deposit limits and self-exclusion features
• To improve our platform, games, and overall user experience
• To send you marketing communications, subject to your consent and applicable laws

3. Legal Basis for Processing

Our Impressario Casino operations process your personal data under the following legal grounds:

• Contractual necessity — processing is required to fulfil our obligations under your account agreement
• Legal compliance — we are obligated to verify identities and monitor transactions under gaming and anti-money laundering regulations
• Legitimate interests — we process certain data to protect the integrity of our services and prevent fraud
• Consent — for marketing communications, we rely on your explicit opt-in consent, which you may withdraw at any time

4. Cookies and Tracking Technologies

At Impressario, we use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyse site traffic. Cookies help us deliver personalised content and ensure our platform functions correctly across all devices.

Types of Cookies We Use

• Essential cookies — required for core functionality such as session management and secure login
• Analytics cookies — help us understand how players navigate our site so we can improve it
• Marketing cookies — used to deliver relevant promotional content and track campaign performance
• Preference cookies — remember your language, currency, and display settings

You can manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies may affect your ability to use certain features of our Impressario casino platform.

5. Data Sharing and Third Parties

We do not sell your personal data to third parties. However, we may share your information with trusted service providers who assist us in operating our platform. All third parties we work with are bound by strict confidentiality obligations.

• Payment processors and financial institutions handling your transactions
• Identity verification and KYC service providers
• RNG and fairness auditors, including iTech Labs, who certify our game integrity
• Game software providers such as Pragmatic Play, NetEnt, Play'n GO, and others
• Regulatory and law enforcement authorities, where legally required
• Marketing and analytics platforms, subject to your consent

6. Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with our legal, regulatory, and audit obligations. In most cases, we are required to keep records for a minimum of five years following account closure. When data is no longer needed, we securely delete or anonymise it.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data held by us at Impressario:

• Right of access — you may request a copy of the personal data we hold about you
• Right to rectification — you may ask us to correct inaccurate or incomplete data
• Right to erasure — in certain circumstances, you may request deletion of your data
• Right to restriction — you may ask us to limit how we process your information
• Right to data portability — you may request your data in a structured, commonly used format
• Right to object — you may object to processing based on legitimate interests or direct marketing
• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us at support@Impressario Casino.com. We will respond to verified requests within the timeframes required by applicable law.

8. Security Measures

Our Impressario security infrastructure is built to protect your data at every level. We implement industry-standard technical and organisational measures to safeguard your personal information from unauthorised access, loss, alteration, or disclosure. These measures include SSL encryption, secure server environments, access controls, and regular security assessments. While no system can guarantee absolute security, we are committed to maintaining the highest practical standards of data protection.

9. Restricted Territories

We do not knowingly collect personal data from individuals residing in jurisdictions where our services are restricted or prohibited. Restricted territories include, but are not limited to, the United States, the United Kingdom, Russia, Turkey, Iran, North Korea, and others listed in our Terms and Conditions. If we discover that data has been collected from a restricted jurisdiction, we will take immediate steps to close the account and securely delete the associated data.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our operations, legal obligations, or applicable regulations. When we make material changes, we will notify you via email or a prominent notice on the Impressario casino platform. Your continued use of our services following any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your data.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to reach out to us. Our support team is available via live chat directly on the site or by email at support@Impressario Casino.com. We are committed to addressing your privacy concerns promptly and transparently.